Cathay Cargo enhances customer booking experience
Hong Kong : Cathay Cargo has launched Manage Booking, a significant upgrade to the carrier's online booking platform that gives freight forwarders direct control over booking modifications. Available 24/7 via www.cathaycargo.com1, the new feature addresses a longstanding industry challenge: the need to make changes quickly after bookings are confirmed, without relying on phone calls, manual workflows, or waiting for follow-up during office ho ...