Reverse logistics goes from cost center to competitive edge: DHL
Bonn : As the peak holiday shopping season concludes, the global logistics industry has entered "Returns Season." The returns segment of the e-commerce supply chain plays an increasingly critical role. In the past few years, returns have moved from a back-office cost center to a front-line strategic differentiator. Drawing on findings from the 2025 E-Commerce Trends Reports and recent operational data, the winners in global commerce ...
