Singapore Airlines wins three global awards for service, cabin experience

Dhaka: Singapore Airlines has won three major honors at the 2026 Business Traveller Awards, receiving recognition as the world’s best airline, best business class and best cabin crew.

The awards highlight the carrier’s focus on customer service, premium travel experiences and continued investment in its global network and onboard facilities.

Over the past year, the airline has expanded services to several destinations. It introduced daily direct flights to Hangzhou in June, increased frequencies to Manchester in July and launched services to Madrid via Barcelona in October. Flights to Western Sydney International Airport are also scheduled to begin later this month.

Singapore Airlines has also upgraded its airport lounges. A new 1,050-square-meter SilverKris First Class Lounge opened at Singapore Changi Airport’s Terminal 2 late last year. Renovations to the Business Class Lounge include improved workspaces and a full-service bar. The airline has also refreshed lounges in Bangkok, Hong Kong and Brisbane, with a new Melbourne facility planned.

Further improvements are expected across its onboard experience, including next-generation long-haul cabins, expanded Starlink Wi-Fi availability and an updated KrisWorld entertainment system.

The carrier is also refreshing its dining program, with more than 100 updated dishes developed by its culinary team and guest chefs.

The latest awards come as Singapore Airlines continues investing in passenger comfort, connectivity and service, aiming to maintain its competitive position in the international aviation market.