Thai Airways expands frequent flyer program Royal Orchid Plus

Bangkok : Thai Airways has unveiled a major overhaul of its Royal Orchid Plus frequent flyer program, introducing new mileage redemption options, expanded member benefits, and enhanced digital features as part of efforts to improve customer loyalty and travel flexibility.

The airline announced the changes under the theme "ROP: The New Chapter Begins," describing the update as one of the most significant enhancements to the 33-year-old loyalty program.

Among the new features is ROP Smart Miles Pay, which allows members to pay for Thai Airways tickets using a combination of cash and reward miles or redeem miles for the full base fare, excluding taxes and fees, while continuing to earn miles on eligible bookings.

Starting July 13, the carrier also launched ROP Smart Miles Pay Lite, enabling members to redeem miles for selected Business Class and Economy Class tickets on flights departing Bangkok. The option provides immediate seat confirmation while allowing travelers to continue earning miles.

Thai Airways also announced broader improvements that include easier qualification requirements for Silver, Gold, and Platinum status beginning August 5, 2026, bonus miles for eligible members starting in 2027, complimentary onboard Wi-Fi for all membership tiers, and dedicated check-in counters for Silver members at Bangkok's Suvarnabhumi Airport.